Xerox Workcentre 3335DNi A4 Mono Multifunction Laser Printer

It is a good machine at a good price although tricky to setup initially.

Product as described, quick delivery, very helpful

Perfect for use in our property management office. Scans easy, prints easy, it’s quiet, fast, good quality printing both print and copy. We even let customers use it to print listings off their phones. Couldn’t ask for more

Perfect all round device our office. Couldn't be happier. Does everything we need for printing, scanning and saving digital files. The wireless function, whilst not on my original wish list has made things 10 times easier for the staff. Highly recommended

Just confirming that for speed, quality and ease of also scanning, we are very happy with the above printer. I am self-employed and my husband sometimes works from home so we did not need an all-singing and dancing machine but one that was efficient and likely to get regular (daily) but not excessive use. It is proving excellent and we are delighted with the scanning service which we did not have previously. The only draw-back is that it does need good IT knowledge to set-it-up as this did take time and understanding. Other than this, we are very happy and would recommend it.

This printer has been a major headache. It's way too complicated to set up. I spent hours on the phone to technical support who also gave up on getting it working with my 2017 MacBook Pro, after 3-4 hours on the phone. The issue was it would not scan. Following the Mojave MacOS update, it started scanning but only until then next minor update when it stopped again. Image Capture perpetually gave me an error message. By now Xerox support cheerfully told me that I was outside the warranty period, so I would have to pay for support. They refused to even answer my question 'is there a known compatibility issue with Mac OS?' and sent me a quote for £234.00 if I wanted their support. All in all a terrible experience. I am today going to buy a different printer and, following Xerox's disgraceful policy on support, I will of course NOT be buying Xerox. Avoid.

Printerland Response: Hi Stuart, we are sorry to hear that you have had such problems with your printers set-up. Our customer service team are available to provide further assistance on 0800 995 1992.

What can I say about this printer…. It keeps printing a cover page.. Basically once you’ve got the printer set up and it does print the cover page to disable it. Put into Google your printers IP Address (you will find it on your configuration report that’s been printed out under the heading network settings). Once you’ve done that you will be greeted with a home screen with six tabs along the top, you need PROPERTIES then SERVICES then PRINTING…. Then you’ll see Device Start Up page, DISABLE the apply, you may need to login which is Admin password 1111, then do the same for the banner page. That should do it if not:….. Go to your printers on your pc select Workcentre PCL6 click PREFERRENCES then ADVANCED then you should see JOB ID if you disable that then that worked for me. Now for me to work out how to use the sanner. Good Luck!!!

Printerland Response: Hi Paul,We are sad to hear that you are having issues with your printer set-up. Our customer service team are available to help provide you with further set-up instructions. Please call 0800 995 1992.