Prints in black and white only
Dakro needed a portable A4 printer that could offer real time, off line printing to work with an innovative Android based application developed by Bronzelabs.
PocketJet was the perfect solution.
Dakro’s engineers needed a more efficient electronic system for recording and printing their risk assessment and engineer service reporting forms out in the field.
Trend Euro developed a customised Android tablet application that connected to Brother’s PocketJet mobile printer.
Dakro’s engineers work more efficiently offering instant reporting and real time invoicing. Admin, travel and papercosts have all been reduced
TrendEuro specialises in the design and implementation of bespoke software systems and mobile applications.
Dakro Environmental Ltd specialises in all aspects of Legionella control, water treatment and air hygiene on long term contracts nationwide.They provide a vital management record system for their client’s water and ducted air services onsite. Their engineers had an obligation to provide a signed report whilst on a customer site, which was completed manually using multi part forms.The process was slow and often forms were lost or misread which amounted to a poor customer experience. Dakro needed an electronic system to speed up the process with the ability to print their signed forms in real time at a customer’s premises.
Dakro collaborated with specialist Trend Euro and Brother to develop a bespoke Android application and print solution to resolve their needs. It enables Dakro’s field sales people and service engineers to complete electronic, signed risk assessment forms via their Android tablet’s and wirelessly print through Brother’s PocketJet A4 mobile printer PJ-663 via Bluetooth technology. The bespoke solution has been rolled out to all of Dakro’s 40 engineers following a successful trial period.
The new electronic system has been extremely well received by Dakro’s customers. Antonio Solimena, IT Manager at Dakro said “The immediate benefit has been an improved customer experience. Our sales staff and engineers can now complete the forms electronically whilst on site, including a customer signature, and a report is printed out there and then for their records. It is a much more efficient and professional process and has improved our customer service.”
Trend Euro developed the application to replicate Dakro’s existing paper forms so using the new software has been an easy transition for staff.Antonio explains, “The Android tablet, PocketJet printer andthermal paper are all stored ina branded Dakro carry case,which looks very professional.Our engineers can completetheir forms electronically, savedirectly to our web portal forimmediate access by otherstaff members back at theoffice, and because it is linkedto our accounts system, aninvoice is raised automatically.The engineer can print off thesigned form instantly using thePocketJet to give to the customerbefore they leave. Our forms nolonger get lost in transit becausestaff do not have to travel backto the office to get forms typedup, reducing admin and travelcosts.”
Trend Euro is looking forwardto a continued relationshipwith Brother’s developmentteam in the future. RichardHowells, director at Trend Eurosaid, “This collaboration hasproduced an exciting solutionthat meets the needs for manyorganisations who have staffout of the office requiring realtime, off line printing. All ofour applications are aboutresolving sustanability needsand with its durable design andBluetooth technology, PocketJetreally complements thoserequirements.”
|Speed Monochrome||Up to 9.4seconds per page Mono Print|
|Printer Resolution||300 x 300dpi Print|
|Interface Type(s)||USB & IrDA|
|Memory (Maximum)||99 Memory Locations & 5888KB RAM|
|Operating Systems Supported||Windows Compatible|
|Mono or Colour Printer||Mono|
|Dimensions||255mm (W) x 55mm (D) x 30mm (H) Weight: 473grams|
|Product Summary||Brother PJ623 Mono Mobile Printer|
|Product Type||Mobile Printer|
|In The Box||Pocket Jet Printer, Quick Setup Guide, CD-ROM (printer driver and user manual), USB cable, Head cleaning sheet|
|Warranty||1 year return to base warranty|
**Page yields are declared by the manufacturer in accordance with ISO/IEC standards or occasionally estimated based on 5% per page coverage. Yields will vary greatly depending on image, area coverage, print mode and environmental conditions.
Most items are shipped to you via ‘Next Working Day’ courier service. The cut-off for next working day delivery is 4:30pm. In the event of an item not being available via this service, we will endeavour to contact you at the earliest opportunity.
We also deliver to the Channel Islands, Scottish Islands, Isle of Man, Northern Ireland and Eire. Areas such as the Scottish Highlands or where a body of water is crossed are subject to a 2-3 working day delivery time.
Please note, we are always charged a levy by the courier if an area of sea is crossed. For our full list of delivery charges please click the following link: Delivery Charges
No guarantees are given for next day delivery. However, our mission is to achieve this where possible.
Even on ink and toner cartridges!