Customer Support

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Customer Support

At Printerland.co.uk, we respect our customers above all else and never forget that they come to us by choice. We share a personal responsibility to maintain our customers' loyalty and trust. We listen and respond to our customers and seek to exceed their expectations of customer service on every level. We only provide genuine, original, manufacturer approved products to ensure that by working directly with these manufacturers, we can provide the knowledge and support to our customers and ensure that your shopping experience with us is as transparent and as trouble free as possible.

On extremely rare occasions when your experience may not be 100% satisfactory, we will endeavour to provide the best support service possible and to provide a swift resolution using our own extensive knowledge and our comprehensive network of manufacturer contacts.

Frequently Asked Questions

Contact Us

By Telephone

Call us FREE on
0800 840 1992
Lines Open Mon -Fri 8:30am - 6:00pm

By Email

Customer Services
customer.service@printerland.co.uk

By Post

Printerland.co.uk
6 Edward Court,
Altrincham Business Park,
Altrincham,
Cheshire.
United Kingdom
WA14 5GL

By Fax

0161 929 4089

Placing Your Order

  • How can I order?
  • When can I order?
  • Is it cheaper to order on the website?

Payment

  • What types of payment do you accept?
  • Can I pay via PayPal?
  • I don't want to pay online, what do I do?
  • What if I want to cancel my order?

Delivery

  • How much does delivery cost?
  • When will my items arrive?
  • Where can you deliver to?
  • Can I track my order online?
  • Will all of my items be delivered at the same time?

Returns

  • What do I do if my item is faulty?
  • How do I return unwanted goods?
  • What warranty is offered on your products?

Manufacturer Technical Support Numbers

01784 274 318
0370 900 5501
Xerox for Non-Xerox0370 240 0135
0870 733 7100
08444 999 444
0207 660 0596
0330 726 7864
0207 660 0186
0871 222 6702
+49 6151 357303
Centrex01462 857 955
0845 456 0456
0844 338 1000
0870 243 0270
0844 844 3899
0870 600 0359
0330 123 0311
01256 481 481
01628 556 000
0844 875 4000
0330 828 0722
0118 327 1135