EPSON CoverPlus Service Option Pack - 45 for Epson C1100, C1900, C2600, C3000, CX11N, N3000, PLQ20/20M, Pro 3800, Pro 4450, Pro 4880, Stylus Photo R1900, Stylus Photo R2880 Printers. Depending on requirements of purchase and the Epson product that it is being purchased for, this option pack can act as one of the following: (1) 3 year Extended Warranty Service - Extends the standard warranty supplied with your EPSON product to 3 years from the date the product was purchased by its first user. (2) 1 year Enhanced Warranty Service:Provides on-site Enhanced Warranty Service for a period of 1, 2 or 3 years after purchasing the pack. An engineer will visit on-site within 8 working hours after contacting EPSON to report a fault. The product will be repaired or replaced within 16 working hours of the call to EPSON. Includes the supply and installation services kits on models that require them and annual service checks. Starts from the date the Services pack is registered with EPSON. (3) Installation Service: Includes unpacking, setup and configuration at your premises, supervision and assistance to install the software drivers supplied with the product on one computer and one server, connecting the product and testing to ensure correct setup and configuration. Packaging can be removed and disposed of if requested. Delivery of the product is not included. (4) Training Service (for Administrators or Key Users): Training will vary depending on the model and customer applications but will generally include: use of control panel buttons and switches, changing default settings, when and how to replace consumables, loading paper, user maintenance items, assistance to install the software drivers supplied with the product on one computer and one server, using the driver software and advice on how the product can be used for the purpose for which you purchased it.