TallyGenicom Professional Laser Printer
Lifetime Warranty – Terms and Conditions
1. This lifetime warranty upgrade applies only to the following territories:
UK Mainland
Eire
France
Spain
Other territories prior to arrangement.
2. The lifetime of a printer is defined as the printer’s service life or 5 years
whichever comes first.
9035 1M Pages
9045 1M Pages
8026 600k Pages
8124 300k Pages
The *targets for engineer response times are:
(a) Standard warranty response – 2 years onsite next business day best
endeavors
(b) End of standard warranty period till lifetime or 5 years whichever comes
first - onsite 3 business days best endeavours
3. You must register with TallyGenicom within 1 month of purchase of the printer.
4. The purchaser must agree to the following:
(a) To use only TallyGenicom Branded Consumables (Proof of purchase in the
form of invoices may be required. In the absence of such proof service call
charges will be made and your contract terminated)
(b) To carry out the cleaning processes described in the user manuals.
(c) To receive promotional information from TallyGenicom.
(d) To carry out periodic maintenance at specified intervals replacing the
specified parts.
For those users in the lifetime warranty programmed who do not want
to get technically involved with the printer TallyGenicom offers:
Maintenance-service visit Price available on request.
Upgrades to paper finisher warranty Price available on request.
Upgrade to next business day Price available on request.
5. Subject as hereinafter mentioned TallyGenicom would provide labour and
materials to repair the equipment during the service life of the printer or up to 5
years, hereinafter called the agreement. Travel expenses are included in the
extended warranty.
6. Repairs will normally be carried out at the location of the equipment with the
exception of the 9022 and 9330 which are subject to hot swap warranty.
7. TallyGenicom reserves the right to return the equipment to a TallyGenicom repair
centre for repair if considered necessary.
8. This agreement does not cover service necessitated by malfunction of parts or
attachments not manufactured or supplied by TallyGenicom or which have been
supplied by TallyGenicom and modified other than by TallyGenicom.
9. This agreement does not cover service necessitated by negligent or improper use
of, or wanton damage by the customer or any third party to the equipment.
10. This agreement does not cover service necessitated by use of out of specification
stationery.
11. This agreement does not cover work outside TallyGenicom’s normal working
hours, which are 09.00 to 17.00 Monday to Friday inclusive, excluding any
public/bank holidays.
12. TallyGenicom neither guarantees nor implies the availability of service outside
the said working hours. Any service provided outside the said working hours will
be charged at TallyGenicom’s normal premium rates in force at that time and
such charges are not included in the agreement referred to.
13. The customer agrees with TallyGenicom as follows:
(a) To provide access to the equipment at all reasonable times to
TallyGenicom’s service personnel and vehicles to enable TallyGenicom to
carry out service under the agreement.
(b) To operate and care for the equipment as described in the makers or
manufacturer’s published literature.
(c) The customer shall make available to TallyGenicom all necessary drawings,
handbooks, manuals and other technical data relating to the attached
equipment and shall upon request and for the assistance of TallyGenicom
in undertaking the agreement provide staff familiar with the customers
program and/or applications.
(d) The customer shall not perform nor attempt to perform or cause to be
performed any repairs to the equipment during the Terms of this
agreement except as expressly authorised by TallyGenicom in writing.
14. TallyGenicom shall not be liable for any damage to the equipment caused by
negligence of its employees.
15. TallyGenicom shall not be liable for any loss of business or profits or for any
other consequential loss or damage suffered by the customer or any third party
arising from any act, default, omission, negligence or delay of TallyGenicom or
it’s employees or from any defective or incorrect component or material supplied
by TallyGenicom or from the equipment being out of action or incorrectly
adjusted and any liability therefore is hereby specifically excluded.
16. The customer shall give TallyGenicom 30 days previous written notice of any
change to be made in the location of the equipment. Immediately on relocation
of the equipment TallyGenicom shall be entitled to inspect the same and check
that it is in good operating condition. Any repairs required to put the equipment
in such condition shall be paid for by the customer at TallyGenicom’s prevailing
service rates except for such repairs necessary to correct any faults which had
been notified to TallyGenicom in writing prior to the relocation of the equipment.
17. This agreement is not transferable.
18. The laws of England govern this agreement.
19. TallyGenicom is not responsible for failure to service due to cause beyond its
reasonable control.
20. The foregoing terms and conditions shall form the entire service agreement
between TallyGenicom and the customer and shall not be varied by the terms
and conditions of any order submitted by the customer for the repair and
maintenance of the equipment.
21. This warranty excludes the paper finisher option for the 9050 but includes all
other options for all printers when purchased with the printer.
22. This warranty excludes parts and components that are termed as "consumable"
or "supplies" and “user fit maintenance parts”.
9035
1. Process Unit 062415
2. Process Unit MICR 062415M
2. Maintenance Kit** 086516
9045
1. Process Unit 18k 043848
2. Process unit 11k 043849
3. Maintenance Kit** 043850
8026
1. Toner Cyan 043766
2. Toner Magenta 043767
3. Toner Yellow 043768
4. Toner Black 043769
5. Drum Unit 053770
6. Transfer Unit 043771
7. Fuser 043772
8. Turn roller 400831
9. Feed roller 400832
10. Retard roller 400835
11. Feed roller 400836
8124
1. Toner Cyan 043618
2. Toner Magenta 043619
3. Toner Yellow 043620
4. Toner Black 043621
5. Drum Unit 043622
6. Transfer Unit 043623
7. Waste Toner 043624
8. Fuser 043626
9. IDT 400631
10.Maintenance Kit 330k 736684
* Response times are target response times.
** Contains Fuser, BTR and Rollers
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